💡 Why Read This?
Tail spend is often overlooked. But for Merck, it became a source of measurable performance impact:
✅ 7–8% annual cost savings
✅ $50–60M in cash flow unlocked
✅ Requisition turnaround reduced to <2 days
✅ Strategic visibility across fragmented systems
This case study reveals how Merck and WNS Procurement:
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Simplified over $1B in tail spend
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Consolidated spend across MRO, CapEx & site services
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Used digital tools + human intelligence to transform the bottom 80% of spend
“I always say value beyond savings, because that’s ultimately what’s expected. It’s not just about doing things cheaper, but smarter.”
— Sebastien Bals, CPO, Merck KGaA
📥 What’s Inside
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Merck’s tail spend transformation journey
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Key results and best practices
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Quotes from Merck’s CPO and WNS leadership
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A preview of what’s possible for your organization
