How Merck Transformed Its Tail Spend – and Unlocked $60M in Cash Flow

💡 Why Read This?

Tail spend is often overlooked. But for Merck, it became a source of measurable performance impact:

✅ 7–8% annual cost savings

✅ $50–60M in cash flow unlocked

✅ Requisition turnaround reduced to <2 days

✅ Strategic visibility across fragmented systems

This case study reveals how Merck and WNS Procurement:

• Simplified over $1B in tail spend

• Consolidated spend across MRO, CapEx & site services

• Used digital tools + human intelligence to transform the bottom 80% of spend

“I always say value beyond savings, because that’s ultimately what’s expected. It’s not just about doing things cheaper, but smarter.”
— Sebastien Bals, CPO, Merck KGaA

📥 What’s Inside

• Merck’s tail spend transformation journey

• Key results and best practices

• Quotes from Merck’s CPO and WNS leadership

• A preview of what’s possible for your organization