WNS Procurement has been recognized as a ‘Leader’ in the “HFS Horizons: Sourcing and Procurement Services, 2025” report by HFS Research. WNS Procurement is positioned as a Horizon 3 - Market Leader, reflecting its ability to orchestrate intelligent, outcome-driven sourcing and procurement transformation at enterprise scale.
The recognition highlights WNS’ strength as a sourcing and procurement services leader and a trusted S2P services provider, combining AI, domain expertise and ecosystem-led delivery to move procurement from functional optimization to strategic value creation.
The CPO drives the sourcing and procurement function, but has significant implications for the CFO’s office. WNS Procurement, through its Smart Cube digital and modular suite, is addressing the core challenges of both CPOs and CFOs, ranging from fragmented spend visibility and rising OPEX pressure to supplier risk, compliance, and slower speed-to-value. By combining category intelligence, AI-augmented execution, and outcome-led managed services, WNS enables a shift in procurement function from transactional execution to a value-creating function. This services-as-software model allows enterprise leaders to optimize spend under management, enhance financial control, and drive measurable efficiency and savings while freeing procurement teams to focus on higher-value, strategic decision-making aligned with business outcomes.
— Srini Vaddepalli, Practice Leader, HFS Research
Why HFS Recognized WNS Procurement as a Leader in Sourcing & Procurement
HFS identifies WNS Procurement as a Horizon 3 - Market Leader based on its ability to consistently orchestrate and transform the S2P function through platform-driven services and AI-led innovation.
According to HFS, WNS demonstrates:
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Deep domain expertise across indirect and direct procurement
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Strong infusion of AI and Generative AI into sourcing, category, supplier and contract workflows
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Consulting-led transformation aligned to the “OneEcosystem” model
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Scalable global delivery supported by co-innovation with clients and partners
Agentic AI and Orchestration-as-a-Service Across the S2P Value Chain
HFS identifies intelligence and orchestration as the next battleground for sourcing and procurement. WNS Procurement stands out for operationalizing this shift through Agentic AI procurement embedded across the S2P lifecycle, spanning sourcing, contracting, supplier risk management and PR-to-PO processing.
The report highlights WNS’ use of Agentic AI in areas such as autonomous RFx creation, guided intake, contract drafting and risk summarization. Delivered through an orchestration-as-a-service S2P model, these capabilities enable enterprises to move from AI pilots to production-grade deployments without forcing wholesale technology replacement.
Services-as-Software Model for Scalable, Modular Procurement
HFS notes that sourcing and procurement operating models are converging toward “platform + managed services.” WNS Procurement is recognized for advancing this shift through a services-as-software procurement approach, delivering modular, tech-agnostic S2P services that can be deployed independently or as part of a broader transformation program.
Anchored by its proprietary digital suite — including AI-powered category intelligence, supplier risk monitoring, project orchestration and Generative AI-driven guided buying — WNS enables procurement leaders to scale intelligence across categories, regions and supplier ecosystems while maintaining flexibility and cost transparency.
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