Capgemini, underpinned by WNS Procurement, has been recognised as a Leader in three categories in the 2026 ISG Provider Lens™ Procurement Services report.
This recognition highlights the combined organisation’s ability to deliver AI-powered procurement transformation across the entire Source-to-Pay lifecycle, combining deep procurement expertise, advanced analytics and scalable global delivery.
What are the Procurement Leadership categories:
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Procurement Operations Modernization Services
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Strategic Sourcing and Category Management Services
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Supplier Management and Contract Lifecycle Services
This is the first time Capgemini and WNS Procurement have been evaluated together in the ISG Procurement Services report following the acquisition, reflecting the strength of the combined procurement services portfolio.
The report highlights Capgemini’s AI-first procurement modernization approach, combining transformation advisory, digital platforms and managed services to help organisations:
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Increase spend visibility through advanced analytics and AI
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Strengthen supplier resilience and risk management
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Modernise procurement operations with automation and cloud orchestration
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Align sourcing and supplier ecosystems with ESG and sustainability goals
Through the integration of WNS Procurement’s digital suite including Amplifi PRO, Category PRO, SmartRisk PRO and Pipeline PRO, Capgemini delivers a unified intelligence layer across sourcing, supplier management and procurement operations.
Capgemini, powered by WNS Procurement, leads with an AI-native, category-driven and insight-led ecosystem that delivers proven enterprise impact, 30–50 percent cost reduction, over 90 percent adherence to procurement and contract compliance requirements, up to 95 percent spend under management and 4x productivity, enabled by proprietary platforms like PIA+, SmartRisk PRO, Category PRO and TrustHall.
— Tarun Nathooram Vaid, Manager and Principal Analyst
Download the ISG Provider Lens™ Procurement Services 2026 report reprint to explore:
FAQs
1. What is AI-powered procurement transformation and why is it important for enterprises?
AI-powered procurement transformation uses artificial intelligence, machine learning, and advanced analytics to improve sourcing, spend management, supplier risk assessment, and procurement operations. It helps enterprises automate repetitive tasks, uncover cost-saving opportunities, improve decision-making, and respond proactively to supply chain risks while aligning procurement performance with broader business objectives.
2. How does procurement modernization improve efficiency, compliance, and business value?
Procurement modernization improves efficiency by replacing fragmented, manual processes with standardized workflows, digital platforms, and data-driven decision-making. It strengthens compliance through better spend visibility, automated controls, and contract monitoring while helping organizations reduce operational costs, improve supplier collaboration, and generate measurable business value.
3. What services are included in end-to-end procurement services for global organizations?
End-to-end procurement services can include procurement strategy, strategic sourcing, category management, supplier management, spend analytics, contract management, purchasing operations, and supplier risk assessment. For global organizations, these services can help standardize processes across regions, improve supplier performance, strengthen compliance, and optimize procurement costs while addressing local market and regulatory requirements.
4. How does strategic sourcing help organizations reduce costs and improve supplier performance?
Strategic sourcing helps organizations reduce costs by analyzing spending patterns, assessing supplier markets, consolidating demand, and negotiating competitive commercial terms. It also improves supplier performance through structured evaluation, performance monitoring, risk assessment, and collaborative supplier relationships, enabling procurement teams to balance cost savings with quality, reliability, and long-term business value.
5. Why is category management critical for procurement transformation and sustainable value creation?
Category management enables organizations to develop tailored procurement strategies for specific categories of goods and services based on spend analysis, supplier market intelligence, business requirements, and risk exposure. It supports procurement transformation by identifying savings opportunities, improving supplier relationships, managing category-specific risks, and aligning sourcing decisions with long-term business and sustainability objectives.
6. Why was Capgemini, underpinned by WNS Procurement, recognized as a Leader in the ISG Provider Lens™ Procurement Services 2026 report?
Recognition as a Leader in the ISG Provider Lens™ Procurement Services 2026 report can indicate strong performance against the report's assessment criteria for procurement service providers. To explain why Capgemini, underpinned by WNS Procurement, received this recognition accurately, the answer should reference the report's published evaluation and specific strengths identified by ISG, such as service capabilities, technology, delivery approach, or client value. Verify the exact recognition and supporting rationale against the official report before publication.